How will I receive my LimeLife Gift Card?

After you purchase your LimeLife Gift Card, you will receive it via email.

How long will it take to receive my LimeLife Gift Card once purchased?

LimeLife Gift Cards are delivered via email within minutes of completing the order.

Do LimeLife Gift Cards expire?

No, your LimeLife Gift Card will not expire.

Can I use my LimeLife Gift Card for multiple purchases?

No, your LimeLife Gift Card can only be used once, so make sure to redeem it for the full amount when you use it. For example, if you have a $100 LimeLife Gift Card and place an order under that amount, at $75 for example, you will NOT be able to use the remaining $25 on another order.

Can I use my LimeLife Gift Card on a purchase that is more expensive than the amount on it?

Yes, you can use your LimeLife Gift Card on a larger purchase, but you will have to pay the difference with a credit card or other payment option.

Can I use my LimeLife Gift Card on subscription orders?

Your LimeLife Gift Card can be used on first subscription orders, but it is not eligible for reoccurring subscription orders.

Is commission paid when the LimeLife Gift Card is purchased?

Yes, commissions are paid when the LimeLife Gift Card is purchased.

If I purchased my LimeLife Gift Card on the US site, can it be used on the CA site?

No, when you purchase a LimeLife Gift Card it MUST be used in the same country it was purchased in.

Can I return an order that was purchased with a LimeLife Gift Card?

Yes, you can exchange an order purchased with a LimeLife Gift Card for other products of equal value. No cash/card returns will be made.

Where can I buy a LimeLife Gift Card?

Only on our LimeLife Retail website.

Can I include additional items with my LimeLife Gift Card order?

Yes, you can.

Can I get shipped a Physical LimeLife Gift Card?

No, LimeLife Gift Cards are digital/virtual. You will recieve an email with your LimeLife Gift Card code.

Can you reload LimeLife Gift Cards?

No, you can't

Are LimeLife Gift Cards International?

No, they are not. LimeLife Gift Cards must be used in the same market they were purchased in. Example, a LimeLife Gift Card bought on the CA website CANNOT be used for a purchase on the US website.

Can I transfer the balance of one of my LimeLife Gift Cards to another?

No, you can't.

Can I cancel an order placed with a LimeLife Gift Card?

In the interest of processing your order as quickly as possible, once your order has been submitted there is no way to return or cancel the order. We highly encourage you to review your cart and checkout details before checking out.

What do I do if my LimeLife Gift Card is lost or stolen?

If you lose your LimeLife Gift Card you can contact our Customer Care Team here.

As a Beauty Guide, when I purchase a LimeLife Gift Card for a customer of mine will they automatically be shopping on my personal LimeLife website when they redeem it?

No, when you purchase a LimeLife Gift Card for a customer you will have to remind them to shop under your personal LimeLife website, as the gift card will not automatically link to your account.

Can I use my Product Credits with a Gift Card?

No, Gift Cards cannot be combined with Product Credits on the same order. You may use either your available Product Credits or a Gift Card toward your purchase.

Can I use my 50% Off Voucher with a Gift Card?

No, Gift Cards cannot be combined with 50% Off Vouchers on the same order. You may use either your 50% Off Voucher or a Gift Card toward your purchase.

As a Beauty Guide, when I purchase a LimeLife Gift Card for a customer of mine will they automatically be shopping on my personal LimeLife website when they redeem it?  

Yes, the gift card is linked to your Beauty Guide account, and customers will notice this at checkout.